Terms and Conditions + Fulfillment Policy
Terms and Conditions
Welcome to Eleven Digital, LLC ("we," "us," or "our"). These Terms and Conditions ("Terms") govern your use of our website ("the Site"), services, and products. By accessing or using the Site, you agree to comply with and be bound by these Terms. If you do not agree to these Terms, please do not use the Site.
1. Acceptance of Terms
By accessing and using the Site, you agree to these Terms and any additional terms and conditions that may be provided by us in relation to specific services or products offered on the Site.
2. Use of the Site
You may use the Site for lawful purposes only. You agree not to:
Use the Site in any way that violates any applicable federal, state, local, or international law or regulation.Engage in any conduct that restricts or inhibits anyone's use or enjoyment of the Site, or which, as determined by us, may harm us or users of the Site.Use the Site in any manner that could disable, overburden, damage, or impair the Site or interfere with any other party's use of the Site.
3. Account Registration
To access certain features of the Site, you may be required to register for an account. You agree to:
Provide accurate, current, and complete information during the registration process.Maintain and promptly update your account information.Maintain the security and confidentiality of your login credentials.Notify us immediately of any unauthorized use of your account.
4. Intellectual Property
The content on the Site, including but not limited to text, graphics, logos, images, and software, is the property of Eleven Digital, LLC and is protected by intellectual property laws. You agree not to:
Reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any of the material on our Site.Use any illustrations, photographs, video or audio sequences, or any graphics separately from the accompanying text.
5. Product and Service Descriptions
We strive to provide accurate descriptions of our products and services. However, we do not warrant that the descriptions are complete, reliable, current, or error-free. If a product or service offered on the Site is not as described, your sole remedy is to return it in unused condition.
6. Pricing and Payment
All prices are subject to change without notice. We reserve the right to modify or discontinue any product or service without prior notice. Payments for products or services must be made through our approved payment methods.
7. Shipping and Returns
Our shipping and return policies are outlined on the Site. By placing an order, you agree to our shipping and return policies.
8. Disclaimer of Warranties
The Site and all content, products, and services provided on the Site are provided on an "as is" and "as available" basis without any warranties of any kind, either express or implied. We disclaim all warranties, including but not limited to, implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement.
9. Limitation of Liability
To the fullest extent permitted by law, Eleven Digital, LLC shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses, resulting from:
Your use of or inability to use the Site.Any unauthorized access to or use of our servers and/or any personal information stored therein.Any interruption or cessation of transmission to or from the Site.Any bugs, viruses, trojan horses, or the like that may be transmitted to or through the Site by any third party.Any errors or omissions in any content or for any loss or damage incurred as a result of the use of any content posted, emailed, transmitted, or otherwise made available through the Site.
10. Indemnification
You agree to indemnify, defend, and hold harmless Eleven Digital, LLC, its affiliates, officers, directors, employees, agents, and licensors from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising out of or relating to your violation of these Terms or your use of the Site, including, but not limited to, any use of the Site's content, services, and products other than as expressly authorized in these Terms.
11. Governing Law
These Terms shall be governed by and construed in accordance with the laws of Maryland, without regard to its conflict of law provisions. You agree to submit to the personal jurisdiction of the state and federal courts located in Maryland for the purpose of litigating all such claims or disputes.
12. Changes to Terms
We reserve the right to modify or update these Terms at any time. Any changes will be effective immediately upon posting the revised Terms on the Site. Your continued use of the Site following the posting of changes constitutes your acceptance of such changes.
13. Contact Information
If you have any questions or concerns about these Terms, please contact us at:
Eleven Digital, LLC
Email:
Last updated: June 10, 2024
Fulfillment Policy
Introduction
Welcome to Eleven Digital, LLC. This Fulfillment Policy outlines the terms and conditions regarding refunds, cancellations, and other related policies for the services provided by Eleven Digital, LLC. Please read this policy carefully. By using our services, you agree to the terms and conditions outlined below.
Subscription and Retainer Policy
Month-to-Month Retainers
Our services operate on a month-to-month retainer basis. This means that your subscription will automatically renew each month unless you cancel it according to the terms specified in this policy.
Refund Policy
We do not offer refunds for our services unless explicitly discussed and agreed upon. If you believe you have a special case that warrants a refund, please contact our customer service team at
to discuss your situation.
Cancellation Policy
Subscription Cancellation
You may cancel your subscription at any time. However, to avoid being charged for the upcoming month, you must provide notification of cancellation at least 14 days before the next renewal date. If the cancellation notice is received less than 14 days before the renewal date, the cancellation will take effect the following month, and you will be charged for the next month.
How to Cancel
To cancel your subscription, please contact us at
with your account details and the request to cancel. Our team will process your cancellation and confirm the termination of your subscription.
No Return Policy
As our services are digital and subscription-based, we do not accept returns. Once the service period has started, it is considered delivered and utilized.
Damaged or Defective Services
If you encounter any issues with our services, such as a defective or non-functioning service, please contact our customer support team at
. We will work with you to resolve the issue promptly.
Contact Information
For any questions or concerns regarding this Fulfillment Policy, or if you need assistance with cancellations or refunds, please contact us at:
Email:
Changes to This Policy
We reserve the right to update or modify this Fulfillment Policy at any time. Any changes will be effective immediately upon posting the revised policy on our website. Your continued use of our services following the posting of changes constitutes your acceptance of such changes.
Last updated: June 10, 2024
Thank you for choosing Eleven Digital, LLC. We appreciate your business and look forward to serving you.